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Thread: WORKING ON Collective thread: jackalope videos - reporting problems

  1. #11
    Dietrich looks up, checks the jackalope once again, eyes droopy and swollen - and sighs.
    He falls face down onto the keyboard and starts snoring heavily...

    ---

    Shush, let him have a little rest, the poor guy overworked through Christmas holidays and turn of years - meanwhile we're going to forward the persistent problems to the rest of the tech team.

    We're really sorry you have to watch these annoying video chains until you get a prize. Trying to find out what might be the cause.

    Best regards,
    Aliya
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  2. #12
    Lins31's Avatar
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    Ive a Jack problem ... UK server ...for the last few days the only video that appears is - sparta
    |
    http://s16.postimg.org/e36b8b12t/160..._problem_1.jpg




    afterwards - whether i skip or watch to the end i get this image
    http://s29.postimg.org/jil08phdj/160..._problem_2.jpg



    Jack does not recognise that I have watched the video or give growth boost or Jack prizes
    Any help would be much appreciated

    Two diff operating systems on chrome and firefox

  3. #13
    Lins31's Avatar
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    Any news yet ..... now day 5 for Jack to be out of action

  4. #14
    Lins31's Avatar
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    Any news yet ..... now day 5 for Jack to be out of action
    Mira response is overwhelming!

  5. #15
    octopia's Avatar
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    Quote Originally Posted by Lins31 View Post
    Any news yet ..... now day 5 for Jack to be out of action
    Mira response is overwhelming!
    Same thing here. Now 7 days. Video starts with #17318, changes immediately to #18143. Video runs to the end, then stops with black screen. I have asked for one of the Sparta War of Empires videos to be removed as it is not appropriate to our Mira community (contains scenes of violence with blood spattering and gore). Which ever video pops up with #18143, the result is always a black screen at the end.

    UK
    Windows 7 Premium SP1
    Chrome 47.0.2526.111 m or IE 11.0.9600.1863 (current latest versions)
    Intel i7-2600 CPU 3.4GHz typically running at 15% usage
    16GB RAM typically only 3GB used
    Java/Flash up to date

    Running the video 20 times does not achieve a successful completion.

  6. #16
    Lins31's Avatar
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    [21:58] dragonholt : Support tell me that it should be within the next 48 hours

  7. #17
    Greetings Miramagicians

    I have heard back from Dietrich - and he has succeeded at last in discovering the problem - a gremlin in the works! Now it has been removed all that remains is for the system to be cleaned and checked - he expects things to be resolved within 48 hours.

    He thanks players for their assistance in finding the gremlin and wishes to apologise for the inconvenience caused.

    Oh yes, and does anyone have a suggestion for removing gremlin stain from wizardly skin?
    Dragonholt
    Community Manager
    Miramagia COM

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  8. #18
    Greetings Miramagicians

    Thank s to DonabCheeky and karinblood I think we have the solution for Dietrich's problem:

    [22:12] DonabCheeky : Gremlin iPhone & iPod Skin by Peta Herbert they are cool to the touch and very nice and colourful
    [22:12] karinblood : *hands dragon a tube of anti-gremlin emollient cream*

    Thank you very much you two!
    Dragonholt
    Community Manager
    Miramagia COM

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  9. #19
    Lins31's Avatar
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    Jack worked for first time in a week :-D
    I can now hopefully complete my portal task of watching 10 videos

  10. #20
    octopia's Avatar
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    All working smoothly now, thank you Dietrich!

    I believe Gremlin stains disappear if you eat chocolate. Worth trying. A few times ...

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