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View Full Version : Companion app no longer opens on my mobile device



Eleanor Rigby
16th December 2017, 03:22 PM
In the past week or two, I noticed that the mobile companion will not open on my Samsung Galaxy Tab S2 tablet, which I have always used to keep things moving on the field when I am away from home for several days. It goes to the Travian Games / Bright Future splash page, then closes without taking me to the world selection page. I uninstalled the app and got a fresh copy from Google Play, in case there was an update that had not been applied for me, but the same behavior continues. The version installed is 1.55

Are there devices where the companion app will no longer work after recent updates? Thanks.

dragonholt
16th December 2017, 09:01 PM
I will investigate Eleanor, and let you know!

Odd_Won_Out
22nd December 2017, 10:49 PM
Whenever I have issues with apps like that, I always close all apps, shut down the phone, then turn it back on. It is, after all, a computer, and benefits from an occasional reboot.

Eleanor Rigby
24th December 2017, 12:34 AM
I have done that, Odd_Won_Out, with no change. It's only that tablet where the companion app doesn't start, I can use it on my phone.