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ksnowpuff
29th June 2016, 07:10 AM
Hi I have a problem with my purple island in my dw. To me it has a red haze over it but to other people the island is empty. Could someone help please.:(

(Moon)
29th June 2016, 04:51 PM
Please could you provide a screen shot of the red haze? Thank you.

Aliya Silver
8th July 2016, 09:00 PM
Hi ksnowpuff,

whatever it was, it seems to be over now - i can see your decoration all right.

http://www.youscreen.de/ixgzkhssn07.jpg


Normally, that red haze would mark the areas that can't be decorated, but your unlock of the purple island was long ago, so that really shouldn't happen.
Bit of a puzzle - let's hope it won't happen again. But if it does, please take a screenshot and contact support right away :)

Best regards,
Aliya

ksnowpuff
8th August 2016, 07:31 AM
yes thank you!