View Full Version : [WORKING ON]Missing Lab prize

17th November 2015, 07:42 PM
I just the Category E puzzles and chose the floating orb prize. It never showed up in my inventory. I have exited the game and come back in, and I have cleared my cache. Is this an ongoing problem that I have just not heard about? What do I do now?

17th November 2015, 08:01 PM
I just had the same thing happen with Category C. I chose the bookshelf and didn't get it.

Aliya Silver
18th November 2015, 10:10 PM
Hello Twinkletoe,

that seems strange. Please could you send a ticket to support so they can start investigating?

Thanks a lot,

19th November 2015, 01:20 AM
I did. I got the auto reply saying they would answer me when they could.

25th November 2015, 01:14 AM
Turns out I thought they would be lab prizes, but they were not. I was looking in the wrong place. They said they would work on the wording to make sure it was more clear.